Refund policy

Refund Policy

Thank you for shopping with us at saniashahzad.com. We want to ensure your satisfaction with every purchase you make. In the unfortunate event that you need to request a refund, please read and understand our refund policy outlined below.

  1. Refund Eligibility: We offer refunds for products purchased directly from saniashahzad.com. To be eligible for a refund, please ensure that:

    • The product was purchased within the last [number] days.
    • The product is unused, undamaged, and in its original packaging.
    • You provide proof of purchase, such as the order number or receipt.

  2. Non-Refundable Items: Certain items are non-refundable, including but not limited to:

    • Downloadable digital products or services.
    • Gift cards or vouchers.

  3. Refund Process: To initiate a refund, please follow these steps:

    • Contact our customer support team at [email address or phone number] within [number] days of receiving the product.
    • Provide your order number, the reason for the refund request, and any relevant supporting information.
    • Once your request is reviewed and approved, we will provide instructions for returning the product.

  4. Return Shipping: If a return is required, you will be responsible for shipping the product back to us. Please ensure that the product is securely packaged to prevent damage during transit.

  5. Refund Approval: Once we receive the returned product and verify its condition, we will process the refund. The refund will be issued to the original payment method used for the purchase.

  6. Refund Timing: Refunds will be processed within [number] business days of receiving the returned product. Please note that it may take additional time for the refunded amount to appear in your account, depending on your financial institution.

  7. Partial Refunds: In some cases, partial refunds may be granted for products that are returned with minor damage or signs of use. The amount of the partial refund will be determined based on the extent of the damage.

  8. Cancellations: If you wish to cancel an order before it has been shipped, please contact us as soon as possible. Once the order has been shipped, the refund process will apply.

  9. Exchanges: We do not currently offer exchanges for products. If you would like a different product, you will need to initiate a return and place a new order.

  10. Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team at [email address or phone number].

Your satisfaction is important to us, and we are here to assist you in any way we can.

Thank you for choosing saniashahzad.com